1. Return Eligibility

• Items must be returned within [number] days of the purchase date.
• Items must be in their original condition, unworn, unwashed, and with all tags attached.
• Sale items are typically non-refundable, but exceptions may be made in certain cases.

2. Return Process

• To initiate a return, please contact our customer service team within the return window.
• You will be provided with return instructions, including the return address.
• Please ensure that the returned items are securely packaged to prevent damage during transit.
• We recommend using a trackable shipping method to ensure safe delivery.

3. Refunds and Exchanges

• Upon receipt of the returned items, we will inspect them to ensure they meet our return policy criteria.
• If eligible for a refund, the purchase price will be refunded to your original payment method.
• If eligible for an exchange, you can choose a different size or style.
• Shipping costs for returns are typically the responsibility of the customer, unless the return is due to our error.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately. We will arrange for a replacement or refund.  

5. Exceptions

Certain items, such as personalized or custom-made products, may not be eligible for return. Please refer to the specific product description for details.

Please note that our refund and returns policy may be subject to change. Please refer to the most recent version of our policy for the latest information.

For any further questions or inquiries, please contact our customer service team at [email protected].